We consistently receive overwhelming positive feedback from satisfied customers all over Australia. We pride ourselves on this feedback and it is a testimony to our outstanding customer service. Here are just a few examples of what our most pleased customers had to say about their experience at MassiveJoes.com...
Placed order Monday night, received order Wednesday morning, and that's interstate! You guys are awesome. How good are those NOGII bars!!
Thanks MJ for the quick delivery. I woke up this morning after 6 hours sleep, feeling lethargic but knew I had to get to the gym, walk downstairs and there's my pre workout delivery waiting for me. Best feeling!
So, I was just casually browsing your online shop as I will be in need of more supps in the next fortnight, mainly post workout. And BAM!! Came across your 'Postack' special.
In my eyes, THE best Stack, and value for money you guys have got!
Really hit the nail on the head with this one guys!!
Sign me up for life!
Big thumbs up for Massive Joes.
I had an issue with a delivery yesterday afternoon, contacted theie sales department and have received the replacement already this morning.
Great customer service right there!!!!
I purchased some ON Whey yesterday afternoon from the online store. Was surprised to see a 4.5kg bag sitting at my desk when I got back from this morning's meeting! Just wanted to say that this was the best online shopping experience I've had and I'll be buying from the site in the future. I've also referred a few people at work to your website (GNC will be missing a few customers now).
I would like to say thank you to your sales staff for their help and support last Thursday. I was blown away at the personal interest you took with me to see I was getting the correct product and info. I am happy with the purchase of Myofusion protein and the info you guys gave me. I am keen to call soon and make a time to come chat further about what other supps I may be needing. Very happy!
Very comprehensive site great prices and all the information you need without picking up the phone good on ya's!!! very impressed.
I'd just like to thank you for your service and knowledge when I came in yesterday. You have a great looking store!
Okay, so over the last month of doing my contest prep, I haven't had ONE good night's sleep. My body is stressed, run down, carb depleted and refuses to rest when I want it to. I kept seeing you post about Ronnie Coleman's Resurrect and I was too skeptical to buy in. Yesterday I got desperate, made my first trip into Massive Joes and purchased a tub. I used one scoop last night and all I can say is this... best freaking sleep ever!! Thanks so much dude, you've converted a doubter!! Less than 3 weeks out, I'm now confident I can hit the stage firing! Great supp, great advice, great results! Thanks heaps brother.
You guys are great! I bought some supplements Friday and they turned up today (Monday), talk about some really fast postage! I will definitely be shopping with massive joes again!!
Received item today. Thank you Massive Joes for the supreme service & lightning post. We have left very positive feedback for you & great comments. We thank you again for looking after us & look forward to purchasing from you again. Kind Regards,
I just ordered over the phone and the guy I spoke to was awesome, fantastic customer service and didn't speak to me like I didn't known stuff because I am woman (it happens a lot), I just wish all my old supps didn't get banned!Keep up the good work guys I'll be back Yasmin xx
Thanks MJ. Just also want to let you know that you are such a help with all my (and every other Facebook follower of yours) questions. You are truley one of the good guys. Thanks for always being there to help everyone of us out. I really appreciate it!
I've bought a few supplements the past 2 days from your shop and I just want to say thankyou so much for the assistance for the supplements I had purchased and the direction of how to use them. I was very impressed with your services to assist me in purchasing these supplements. Also the nogii bars are amazing and I reckon I would be back to get another box from you this week! You will be having my services again!!
I just recieved my bag after paying for it not even 24 hours ago. Five stars! thank you so much!
I just wanted to say how impressed I am with your service. The information you give about your products is fantastic, payment was simple and both times I have purchased products from your site they have been delivered so quickly and without hassle. Very different to some more negative experiences I have had purchasing sports supplements from various other companies in the past. Thank You!
I would like to thank you guys the communication and the ability to communicate is awesome i have highly recommended you to my friends and clients and look forward to all the new updates and of course keep supplying me with the best products on the market
Wearing my new massive joes shorts to train hamstrings tonight, so comfortable, they are now my favourite shorts.
Hey guys, received the TeamMassiveJoes training bag on Friday, awesome customer service and bloody quick to ship out. Love the training bag, something that can fit all my food and supplements in when I head to work!
I HATE the fact I'm doing this, because I feel like such a 'fanboy', but I feel great service should be recognised...
I went to 2 supplement stores yesterday, MassiveJoes being one of these. The difference between the two blew my mind. While I'm not going to slander the other store, as really they did nothing wrong, I feel as though I have to mention how ahead of the rest MassiveJoes is.
To walk in, be immediately greeted and have recommendations given based on what I was after was nice, but the extra touches like throwing in handfuls of samples, explaining what each sample was, and all conveniently placed in a canvas bag felt like I was shopping at Myers after shopping at Big W.
The store is incredibly neat, modern and well designed. I think the biggest factor here is that all of this is from a company that was (and still predominately is) an online supplier!
I'm writing all this not to kiss ass, but because I recognise how much ass must have been busted to get to where you are.
Another unbelievably fast delivery of my MassiveJoe shorts! And thanks for the Assault sample mate. Gonna smash it down with chest this arvo!
Received my order in one day...was stoked it came before the weekend...and I live in ROXBY DOWNS! EXCELLENT service guys.
I've read a lot of your advice on Facebook & have learned a lot from both you & Salim (Hassan)
P.S. the Extreme Choc 100% Whey that I bought last week is sensational. I thought the Choc Malt was good but this is even better!
I just wanted to thank Massive Joe and his sales team for getting my order to me in less than 24hrs (and I live on the sunshine coast). Impressive! Looking forward to trying out my new MJ's Gym Shorts! BAM!
Put an Oder in on Friday arvo and it was in my mailbox before 7am QLD time, thanks guys will be ordering through you from now on.
MJ - I got round to using the Massive Joes lifting straps - I normally don't use straps for deadlifting, but I was at a commercial gym tonight and the grip on the bar was a little suspect - needless to say, the straps are great mate! They held up on a quick 280kg pull no worries :) I'd recommend them to anyone who needs to use straps for lifts - thanks a lot mate.
Thank you so much for my free samples of whey protein that I received today! I'm so pumped to use it! Ill let you know what I think after I have it. Loving your work! Cheers
Hi MJ, just wanted to say thanks for the amazing service, i have been getting my protein powder & pre work outs from you for the past 2 months, and I LOVE how it is next day delivery, PERFECT! Thanks :)